Do's and Don'ts

Do:

• be sure your intentions and purpose are understood.
• take time to become sufficiently familiar with the facility (water or wastewater) to understand the problems.
• counsel and advise the individual regarding his/her facility problems and responsibilities.
• maintain a professional but friendly relationship.
• seek assistance if you are unsure.
• recommend they consult with CWQCD if matter is required to be reported.
• put your advice in the form of suggestions.
• encourage professional development and education.
• keep comments verbal.
• avoid contact with the news media.
• be sincere and serious.
• endeavor to develop trust and respect.
• make it clear you may be contacted at any reasonable time to discuss problems.
  maintain follow-up contact with frequency and duration depend on the situation.

Don't:

• act on behalf of the individual.
• attempt to advise where you are not qualified.
• allow yourself to become involved in local politics or personal conflicts.
• do engineering or design.
• supplant their professional consultants.
• recommend anyone - specific companies, products or services.
• initiate contact or speak on behalf of community to news media
  give legal advice.
• discuss water rights issues.

 

Source - Michigan Water Mentoring Program